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Frequently Asked Questions
📦 How long does shipping take?
Standard shipping within India takes 3-9 business days. International orders may take 7–19 business days depending on location.
🎥 Do you provide packing videos?
Yes! We record a packing video for every order to ensure transparency and quality. You can request this video anytime to verify your product before dispatch.
🔁 What is your return and exchange policy?
We accept returns and exchanges only for unsized or unfit products. If the correct size is unavailable, we will issue a refund. Please contact us within 7 days of delivery with photos or videos showing the issue.
💳 What payment methods do you accept?
We accept UPI, credit/debit cards, net banking, Cash on Delevery and other secure payment gateways. All transactions are encrypted for your safety.
📱 What types of products do you sell?
We specialize in mobile and iPhone accessories, smart gadgets, wearable tech, and lifestyle innovations. Our catalog is constantly updated with the latest trends.
📍 Where are you located?
We are based in Madanapalle, Andhra Pradesh, India. Our full address is Marpuri Street, Theaters Road, Madanapalle, Andhra Pradesh, India 517325.
📞 How can I contact support?
You can reach us via email at smarthubmpl@gmail.com or call us at +91 9963629009. We’re happy to help!