Shipping Policy

Effective Date: October 24, 2025

Overview

At MySmartHub.shop, we aim to deliver your products quickly, safely, and efficiently. This Shipping Policy outlines our delivery process, timelines, and customer expectations.

Shipping Locations

• We currently ship across India and select international destinations.
• If your location is not listed at checkout, please contact us for assistance.

Processing Time

• Orders are typically processed within 1–2 business days after payment confirmation.
• Orders placed on weekends or holidays will be processed on the next business day.

Shipping Time

• Standard Shipping (India): 3-9 business days
• International Shipping: 7–19 business days depending on destination

Shipping Charges

• Shipping charges are calculated at checkout based on location and delivery method.
• Free shipping may be available on select products or promotional offers.

Packing Video Assurance

We record a packing video for every order to ensure transparency and quality control. This video can be shared with customers upon request to verify the condition and contents of the package before dispatch.

Delivery Delays

• Delays may occur due to weather, logistics issues, or high demand.
• If your order is delayed beyond the estimated timeframe, please contact our support team for assistance.

Incorrect Address

Please ensure your shipping address is accurate and complete. We are not responsible for delays or losses due to incorrect or incomplete addresses.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please notify us within 24 hours of delivery.
• We may request photos or videos to verify the issue before processing a replacement or refund.

Contact Us

If you have any questions or concerns about shipping, feel free to reach out:

Email: smarthubmpl@gmail.com
Phone: +91 9963629009
Address: Marpuri Street, Theaters Road, Madanapalle, Andhra Pradesh, India 517325